Support
Help with connecting, choosing a location and understanding your allowance.
Last updated: 7 November 2026
Email support is being set up. The contact address is info@imgele.xyz, but the mailbox is not receiving messages yet. You can prepare and save a request below. This form does not submit a ticket.
Connection not working?
- Check your normal connection with the VPN off.
- Open Locations, refresh and try another available server.
- Android normally supports one active VPN per user profile. Disconnect a competing VPN or approve replacing it.
- Check the data allowance and any battery/background restrictions on your phone.
- Optional error reports can help diagnose failures. They require your opt-in in Settings and permission from the service.
What to include
Use the app version, Android version, device model, network type and a short description of what happened. Your installation ID is available in Settings → Privacy after enrollment. Do not send passwords, authentication tokens, full VPN links or sensitive browsing history.
Prepare a support request
Publisher: imgele · App: MIKTAL VPN. For deletion information, visit Data deletion.